I am a technology professional. IT Specialist dedicated to providing exceptional customer support for all IT issues. Comfortable working with software and hardware systems in a fast-paced environment.
Customer Service
Bilingual
Technical Support
Windows Server Administration
Experience in
Responsible for the management of user workstations...
Desktop Administration
Desktop Administration
Associates Degree from Queensborough College
Responsible for the POS Systems
Responsible for IT Maintenance
Built a custom server using Intel Xeon Processors and 16GB of DDR3 ECC RAM. Installed Windows Server 2022 Datacenter with Desktop Experience. Configured the server into a domain controller with a new forest. The forest was named kathy.local. Once the domain controller was configured with a static IP and a naming convention Kathy-DC1. I added students to active directory using Organizational Unit buckets with folder permissions and added Windows workstations to the domain
Installed Windows server 2022 and stage a fresh active director domain controller
Built PC's from scratch and configured hardware (PCIE 4 Graphics, DDR4 PC-3200 Memory, RAID 1 NVME, Intel/AMD Processors)
Imaged PC's with Windows 10 Enterprise with Microsoft Office 2021 LTSC
Joined Desktop PC's on the new Domain Forest
Created user accounts and OU buckets for various organizations
Created a fresh install of Windows 11 Professional and installed Office Professional 2021 LTSC. Created a clone of the operating system using Acronis Boot Media and transferred the Hard drive from a Mechanical Hard Drive to a SSD
Created a multiple bootable USB with the following ISO using Yumi
Acronis Boot Media
Windows 10 Pro
Windows 11 Pro
Windows Server 2019
Windows Server 2022
Linux Ubuntu 22.04
VMware ESXI 7.0
VMware ESXI 8.0
Created scripts in the domain controller and added various scripts to Group Policy Management.
Mapped Network Drives
Network Printers,
Special Login Conditions
I highly recommend Kathy
