Diligent and personable team player seeking a
position in which my communication skills combined with my
problem-solving skills can be useful in serving in the area of Education. Capable
of handling multiple tasks in a fast-paced environment. Able to
keep customers happy and smiling while resolving their issues in
the shortest time possible
Customer Service
Computer Repair
Excellent English reading and writing skills
Strong interpersonal and communication abilities
Knowledge of educational technology and teaching methods
Experienced in planning educational group activities
Effective classroom management
Familiarity with special education support
Ability to prepare lesson materials
Ability to monitor student progress
Patient and creative personality
Proficient in MS Office (Word, Excel, PowerPoint), and SMART Learning Suite
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Effective Classroom Management 100%
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Familiarity with special education support 100%
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Ability to monitor student progress 100%
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Patient and creative personality 100%
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Proficient in MS Office (Word, Excel, PowerPoint) and SMART Learning Suite 100%
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Knowledge of educational technology and teaching methods 100%
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Strong interpersonal and communication abilities 100%
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Excellent English reading and writing skills 100%
Education
High School Diploma
Sep 4, 2019 - Jun 14, 2022Job
Teacher Assistant [Nassau Boces]
Jul 6, 2023 - Oct 2, 2023Trained as a classroom assistant at Nassau BOCES. Supported lesson planning and gained experience in helping students with a wide range of activities. Created a nurturing environment conducive to student learning and growth. Helped students in reaching developmental milestones.
Sales/ Customer Support [Shoe Department Encore]
Jun 19, 2023 - Apr 17, 2023Assisted customers for choosing their shoe purchase by size, style and
price range. worked with the customer from beginning to end of the buying
process and making sure satisfaction is number 1. In charge of inventory
and loss prevention. Other responsibilities includes tallying up profits for
days end. depositing the days sales in the back and provide a receipt for
accurate record keeping
Tech Support [VecTech Solutions]
Sep 21, 2021 - Jun 19, 2022Level I Tech Support
Assisted customers with their computer issues such as
keyboard,Monitor,and mouse problems, unlocked user accounts using
active directory. scanned computers for malware and viruses. Created users
using Active Directory on Windows Domain Controllers (Windows Server
2016,2019) Set up email accounts using Office 365 exchange and Azure to
sync with active directory
Teacher Aide [John F. Kennedy Middle School]
Oct 2, 2023 - PresentImplemented individualized education plans (IEPs) for students with special needs, resulting in a 10% improvement in academic performance and increased engagement in classroom activities.
Collaborated with teachers to develop and implement behavior management plans, leading to a 20% reduction in disruptive behaviors and a more focused learning environment.
Provided one-on-one tutoring to students, resulting in a 15% increase in their understanding of key concepts and improved overall academic achievement.